Microsoft eLearning

I was looking up some information online about eLearning and came across programs that Microsoft has to offer. Micorosft has their own web site for eLearning:https://www.microsoftelearning.com/specialoffers/ . On this website they offer different courses that you can take to better learn the programs that they have to offer.
I thought this was pretty neat, but could also occur as a problem. There are many people out there that have computers and internet but have some trouble understanding how to operate within them. For example there is a tutorial on how to manage through Windows Vista, if someone was new to computers, such as the older population maybe, how would they know to find this website to better understand their new computer. It's a neat to know it is out there for people who are upgrading their systems to Vista because chances are they know how to research information if they are having difficulties. Another problem with these trainings is that you need to have an internet conncetion to find them, still not all people have internet on their home computers. There is always the option of calling a hotline number, but it isn't always convenient to talk to someone on the phone while your trying to figure problems out, people usually tend to do things when it is convenient for them and at their own pace.
This type of eLearning is in all a good idea, however I think that they should have the same tutorials, on a CD that is known to people out there and that is accessable without the internet, so everybody is getting the same opportunity to learn their software.